Templates · Festivals
WhatsApp Festival Greeting Templates
Diwali, Pongal, New Year, Eid & more. Replace the {{placeholders}} with your details.
Festivals are the perfect moment to remind customers you care — not to sell at them. A warm, well-timed greeting builds goodwill that lasts far longer than any discount, and when you do pair it with a festive offer, it lands much better off the back of a genuine wish. Below are ready-to-use greetings for India’s biggest festivals. Swap the {{placeholders}} for your details, and only message opted-in customers.
Diwali
Pongal / Sankranti
New Year
Eid
Christmas
Generic festive / anniversary
Send festive greetings the right way
- Only message customers who opted in to hear from you.
- Use an approved marketing template for greetings that include an offer.
- Personalise with the customer’s name; keep the tone warm, not salesy.
- Don’t over-message — one thoughtful greeting beats five promotions.
Send to the right customers, in a click
ChatFlow by Novynix lets you greet opted-in customers — or a smart segment of them — with a festive message and offer, then handles every reply in one shared inbox where an AI agent helps instantly. Plans start at ₹999/month with a 14-day free trial.
Frequently asked questions
Can I send festival greetings to customers on WhatsApp?
Yes — to customers who have opted in to hear from you. Pure greetings build goodwill, and you can pair them with a festive offer using an approved marketing template. Always message opted-in contacts and keep the tone warm rather than pushy.
Do festival greeting messages need Meta template approval?
If you send them outside the 24-hour conversation window (the usual case for a broadcast), yes — they go out as approved templates on the WhatsApp Business API. Greetings that include an offer are treated as marketing templates.
When should I send festival greetings?
Send on the morning of the festival or the evening before, when people are most receptive. For offers tied to a festival, start a few days earlier so customers have time to act, and avoid over-messaging the same contacts.
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