Comparison · WhatsApp API
The 360dialog alternative with an inbox and AI agent built in
360dialog gives you WhatsApp API access. ChatFlow gives you the API plus the tool your team works in — priced in rupees.
At a glance
| ChatFlow | 360dialog | |
|---|---|---|
| What you get | WhatsApp API + team inbox + CRM + campaigns + AI agent | WhatsApp API access (inbox on Premium) |
| Starting price | Free plan; paid from ₹999/month | €49 per number / month (Regular) |
| With an inbox | Every plan | €99 per number / month (Premium) |
| AI agent | Included — replies, qualifies leads, books appointments | Connect your own agents (Messaging MCP on Premium) |
| Billing currency | Indian rupees, monthly | Euros, monthly |
| Free plan / trial | Free plan + 30-day trial, no card | Not listed on pricing page |
| Setup | No code, ~20 minutes, free setup call | API integration or a partner tool |
| Best for | SMBs that want a ready-to-use tool | Developers and software partners |
360dialog figures from 360dialog.com/pricing, checked 17 Oct 2026; prices exclude Meta’s WhatsApp fees, which apply on every platform. ChatFlow prices before 18% GST.
When 360dialog is the better choice
If you are a developer or a software company building WhatsApp into your own product, 360dialog’s API plans and Partner Platform are designed for you: high message throughput, per-number pricing and no message markup on the Partner Platform. It is also a good fit if you already have a CRM or chatbot and only need the WhatsApp connection.
When ChatFlow is the better choice
Choose ChatFlow if you want your team working in WhatsApp today, without building anything:
- Everything in one place: shared inbox, contacts and pipeline, campaigns, automation and an AI agent.
- AI that does the work: it answers questions from your own business knowledge, qualifies leads and books appointments into real open slots, 24/7.
- Priced for India: ₹999/month with AI included, billed monthly in rupees, plus a free plan.
- Connects to your tools: Shopify, HubSpot, Salesforce, Zapier, Make, Razorpay payment links, an API and webhooks.
Other options: what a WhatsApp AI agent costs in India
Cheapest monthly plan that includes a WhatsApp AI agent, before 18% GST, from each company's official pricing page.
| Platform | Cheapest plan with AI | Free plan | Free trial | AI agent | Billing |
|---|---|---|---|---|---|
| ChatFlow | ₹999 Solo plan, AI included (500 replies). Unlimited AI from ₹2,999. | Yes — ₹0 forever, with the AI agent (100 replies/mo) | 30 days, every feature, no card | Included on every plan | Monthly |
| AiSensy | ₹2,850 ₹1,500 Basic + ₹1,350 AI Chat Agent add-on (1,000 AI messages) | Yes — inbox only, no broadcasts or AI | Free plan instead | Paid add-on | Monthly |
| Wati | ₹2,999 + add-on Growth plan; Astra AI agents are an add-on priced separately | No (₹999 one-time pay-as-you-go pack) | 7 days | Paid add-on | Monthly (₹2,199 if billed yearly) |
| Interakt | ₹5,499 ₹2,499 Growth + ₹3,000 WhatsApp AI Agents add-on (Growth and above) | No | Yes (length not listed) | Paid add-on | Monthly, quarterly or yearly |
| Gallabox | ₹6,999 Essential plan — AI agents on WhatsApp, 2,000 AI credits | No | Yes (500 AI credits) | Essential plan and above | Quarterly or yearly only (₹20,997 upfront) |
Sources: wati.io/pricing, interakt.shop/pricing, aisensy.com/pricing, gallabox.com/pricing and novynix.com/pricing, checked 17 Oct 2026. WhatsApp (Meta) message charges apply on every platform. To be fair: the others have been around longer, offer AI voice and WhatsApp calling, more ready-made integrations, and suit bigger teams. Prices change, so check before you buy.
More comparisons: Wati alternatives, AiSensy alternatives, Interakt alternatives, best WhatsApp API providers in India.
Frequently asked questions
What is the best 360dialog alternative for a small business in India?
360dialog is mainly WhatsApp API access for businesses and software partners, priced in euros per phone number. If you want a ready-to-use tool instead — a shared inbox, campaigns and an AI agent that replies and books appointments — ChatFlow by Novynix starts at ₹999/month with the AI agent included, has a free plan, and bills monthly in rupees.
How much does 360dialog cost?
On its pricing page (checked 17 Oct 2026), 360dialog lists WhatsApp API plans at €49 (Regular), €99 (Premium) and €500 (Scale) per number per month, plus Meta’s WhatsApp fees. The Premium plan adds an inbox and other add-ons. Partner Platform plans start at €250/month.
Do I need a developer to use 360dialog?
The Regular plan is API access with integrations such as Zapier, Make and n8n, so most businesses pair it with another tool or a developer. ChatFlow works without code: connect your number through Meta’s sign-in in about 20 minutes, or book a free setup call.
Does ChatFlow use the official WhatsApp Business API?
Yes. ChatFlow runs on the official, Meta-approved WhatsApp Business API. Meta’s per-message charges apply on every platform, including ChatFlow and 360dialog.
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