Comparison · WhatsApp Tools
Wati vs AiSensy vs Interakt
An honest 2026 comparison — and how to choose.
Wati, AiSensy, and Interakt are three of the most popular WhatsApp Business API platforms in India. All three are credible, established, and run on the official API — so the right choice comes down to matching each platform’s strengths to your main use case. Here’s an honest, neutral breakdown.
Quick comparison
| Wati | AiSensy | Interakt | |
|---|---|---|---|
| Best known for | Broad, established platform | Affordable broadcasts at scale | Commerce & catalog features |
| WhatsApp Business API | Official | Official | Official |
| Broadcasts | Yes | Strong focus | Yes |
| Commerce / catalog | Via integrations | Basic | Strong |
| Entry price (monthly, before GST) | Growth ₹2,999 | Basic ₹1,500 | Starter ₹999 |
| AI agent | Astra AI add-on, priced separately | AI Chat Agent add-on ₹1,350/mo | AI Agents add-on ₹3,000/mo (Growth and up) |
| Cheapest plan with AI | ₹2,999 + add-on | ₹2,850 | ₹5,499 |
| Free plan / trial | 7-day trial | Free plan (no AI) | Free trial |
| Best for | Teams wanting a mature all-rounder | Broadcast-heavy businesses | E-commerce businesses |
Prices from wati.io/pricing, aisensy.com/pricing and interakt.shop/pricing, checked 17 Oct 2026. Features and pricing change — check each provider’s current website before deciding.
Wati — the established all-rounder
Wati is mature and widely adopted, with a broad feature set and a large integration ecosystem. If you want a proven platform with years behind it and don’t mind paying for it, Wati is a safe, capable choice.
AiSensy — best for broadcasts
AiSensy has a strong reputation in India for affordable broadcast and template campaigns at scale. If your main goal is sending high volumes of promotional messages cost-effectively, it’s a strong fit.
Interakt — best for e-commerce
Interakt stands out for commerce: WhatsApp catalog, cart, and order tooling, backed by a large parent company. If you run an online store and want deep commerce features, Interakt is worth a close look.
The AI-first alternative: ChatFlow
If your priority isn’t broadcasts or catalogs but capturing and converting every enquiry with AI, it’s worth considering a newer, AI-first option. ChatFlow by Novynix connects to your existing WhatsApp number and uses AI to reply in under 3 seconds, qualify leads, answer FAQs, and book demos automatically — with a built-in CRM, no-code setup in ~20 minutes, a free plan, and transparent paid plans from ₹999/month. We’re upfront that it’s newer than the three above, not a years-old incumbent.
Adding an AI agent: what each one really costs
Cheapest monthly plan that includes a WhatsApp AI agent, before 18% GST, from each company's official pricing page.
| Platform | Cheapest plan with AI | Free plan | Free trial | AI agent | Billing |
|---|---|---|---|---|---|
| ChatFlow | ₹999 Solo plan, AI included (500 replies). Unlimited AI from ₹2,999. | Yes — ₹0 forever, with the AI agent (100 replies/mo) | 30 days, every feature, no card | Included on every plan | Monthly |
| AiSensy | ₹2,850 ₹1,500 Basic + ₹1,350 AI Chat Agent add-on (1,000 AI messages) | Yes — inbox only, no broadcasts or AI | Free plan instead | Paid add-on | Monthly |
| Wati | ₹2,999 + add-on Growth plan; Astra AI agents are an add-on priced separately | No (₹999 one-time pay-as-you-go pack) | 7 days | Paid add-on | Monthly (₹2,199 if billed yearly) |
| Interakt | ₹5,499 ₹2,499 Growth + ₹3,000 WhatsApp AI Agents add-on (Growth and above) | No | Yes (length not listed) | Paid add-on | Monthly, quarterly or yearly |
| Gallabox | ₹6,999 Essential plan — AI agents on WhatsApp, 2,000 AI credits | No | Yes (500 AI credits) | Essential plan and above | Quarterly or yearly only (₹20,997 upfront) |
Sources: wati.io/pricing, interakt.shop/pricing, aisensy.com/pricing, gallabox.com/pricing and novynix.com/pricing, checked 17 Oct 2026. WhatsApp (Meta) message charges apply on every platform. To be fair: the others have been around longer, offer AI voice and WhatsApp calling, more ready-made integrations, and suit bigger teams. Prices change, so check before you buy.
Shortlisting Wati alternatives? Our Wati alternative guide compares five options side by side, with ChatFlow vs Wati in detail.
How to choose
- Broadcast-heavy → AiSensy
- E-commerce / catalog → Interakt
- Broad, established all-rounder → Wati
- AI-first conversations, affordable, fast setup → ChatFlow
See the detailed head-to-heads: vs Wati, vs AiSensy, vs Interakt.
Frequently asked questions
Which is better: Wati, AiSensy, or Interakt?
There is no single winner — it depends on your use case. Wati suits teams wanting a broad, established platform; AiSensy is strong for affordable broadcasts at scale; Interakt is strong for e-commerce and catalog features. All three run on the official WhatsApp Business API.
Which is the cheapest of the three?
Pricing changes often and depends on plan and message volume, plus Meta’s per-conversation charges apply to all of them. AiSensy is generally positioned as budget-friendly for broadcasts. Always compare current pricing pages, and remember the software fee is separate from Meta’s conversation costs.
Is there a more AI-first alternative to these three?
Yes. ChatFlow by Novynix is a newer AI-first option built around instant AI replies, lead qualification, and automated booking, with a free plan, transparent paid plans from ₹999/month, and no-code setup in about 20 minutes — aimed at SMBs that want AI to handle the full conversation.
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