Never miss a WhatsApp lead again.
ChatFlow's AI agent replies to every customer in seconds, books the lead and hands the hot ones to your team, on the number you already use.
30 days of everything free · Then Free plan forever, or ₹999/month
- Keep your WhatsApp Business app
- Live in 20 minutes
- ∞Official WhatsApp Business PlatformMeta Cloud API
- INDPIIT-recognised startupStartup India
- ✓Made in ChennaiLocal team, local support
- Web chat
The problem
Your business is leaking sales on WhatsApp every day
Three gaps. All fixable. All costing you money right now.
Customers buy from whoever replies first
If a competitor replies in 2 seconds and you reply in 2 hours, you lose the deal, whatever your price.
Leads go cold after hours
Enquiries peak at night and on weekends, exactly when your team is offline.
Hours lost to the same replies
Your team types prices, timings and availability all day instead of closing sales.
How It Works
Up and running in three steps
Keep your number and your WhatsApp Business app. No developer needed.
Connect WhatsApp
Sign in with Meta in about 20 minutes, or book a free setup call and we'll do it with you.
Teach your AI agent
Add your prices, timings and services. Set simple rules with the visual builder.
Capture and convert
ChatFlow replies, qualifies and books every enquiry, and routes hot leads to your team.
Product tour
Everything a small team needs to sell on WhatsApp
One inbox for the whole team, an AI agent that never sleeps, and follow-ups that happen on their own.
- Assign every chatRoute conversations to the right person. See who replied and when.
- Never lose a leadEvery enquiry gets a stage, an owner and a follow-up date.
- AI hands over hot leadsThe AI answers first, then passes ready-to-buy customers to your team.
One platform
Everything you need, in one place
Most tools do one thing and charge extra for the rest. ChatFlow bundles the whole job — talk to customers, convert them, automate the busywork, and see what's working.
One inbox
WhatsApp, Instagram, web chat, SMS and email in a single shared inbox. Claim, assign, tag, and resolve as a team.
AI that closes
An AI agent that replies, qualifies, and books appointments. Plus a deal pipeline, broadcasts, and drip sequences.
The busywork
No-code automation rules, chatbot flows, auto-tagging, appointment reminders, and follow-ups that run themselves.
With the data
Analytics, sentiment analysis, team performance, CSAT, and integrations — HubSpot, Shopify, Salesforce, and a REST API.
Use Cases
Built for the businesses that keep things running
Sharpest for appointment-driven businesses, and built to work wherever customers send messages and someone has to reply.
Retail & E-commerce
Answer product queries, confirm orders, and recover abandoned carts automatically — at any hour.
Real Estate
Qualify property inquiries instantly and route high-intent buyers directly to your agents before they move on.
Healthcare & Clinics
Automate appointment confirmations, patient FAQs, and follow-up reminders — reducing no-shows and admin load.
Education & Training
Handle admissions queries and enrolment conversations at scale, turning curious enquirers into enrolled students.
Financial Services
Respond to policy questions, collect documents, and triage customer needs through structured, compliant conversation flows.
Professional Services
Never miss a client inquiry. Respond in seconds, qualify the need, and schedule meetings automatically — even out of hours.
Built for outcomes
What ChatFlow is built to do for you
Real customer stories will appear here as they come in.
Reply to every WhatsApp enquiry in seconds, qualify the lead, and capture the order — even at 2am, even during a sale rush. No enquiry goes unanswered.
Qualify leads the instant they message, so your team only spends time on buyers who are ready. Hot leads stay warm instead of going cold in a queue.
Answer appointment and FAQ queries automatically after a ~20-minute setup, so your staff focus on people in front of them — not typing the same replies all day.
Why ChatFlow
Built to replace the work you shouldn't be doing
10 messages or 10,000 — same 3-second response.
No degradation during peak hours, flash sales, or viral moments. ChatFlow delivers the same instant reply whether you have 5 conversations open or 5,000.
Live in 20 minutes. Running on autopilot by tomorrow.
Connect your WhatsApp Business number, set up your first reply flow, and go live — no developer needed. Most businesses are handling leads automatically within their first hour.
You talk to humans, not support queues.
We are a small, focused team. When you reach out, you talk to someone who knows the product and can actually help you — not a bot or a tier-1 script.
Compare
Why businesses choose ChatFlow
See how ChatFlow stacks up against the alternatives you're probably considering.
| Feature | ChatFlow | Hiring Staff | Other Tools |
|---|---|---|---|
| Response time | Under 3 seconds, 24/7 | Minutes to hours | Varies |
| Availability | 24/7, no sick days | Business hours only | 24/7 (limited) |
| Books the appointment | AI reads your calendar and confirms | Manual, during working hours | Usually via integration |
| Setup time | 20 minutes | Weeks of hiring | Days to weeks |
| Lead qualification | Automatic, every lead | Inconsistent | Partial |
| Scales with volume | Yes — unlimited | Hire more people | Often throttled |
| No-code setup | Yes | N/A | Sometimes |
Comparing tools? See ChatFlow vs Wati, vs AiSensy, and vs Interakt.
Pricing
Simple pricing in rupees. No surprises.
Every plan starts with a 30-day free trial, no card. After it you keep the Free plan. Prices before 18% GST.
Free
Free forever
- 1 team member
- Shared WhatsApp inbox
- AI agent: 100 replies / month
- Up to 500 contacts
Solo
One-person teams
- 2 team members
- Up to 1,000 contacts
- 3,000 messages / month
- AI agent auto-replies (up to 500 / month)
Team
AI on the front line
- Up to 5 team members
- Up to 3,000 contacts
- 15,000 messages / month
- AI agent — unlimited 24/7 auto-replies
Growth
Scaling on WhatsApp
- Up to 10 team members
- Up to 8,000 contacts
- 50,000 messages / month
- API access, webhooks & advanced exports
Scale
High-volume teams
- Up to 20 team members
- Up to 20,000 contacts
- 150,000 messages / month
- Priority support & dedicated onboarding
All prices in INR + 18% GST · Billed monthly · Cancel anytime · Custom plans available for larger teams →
See what an AI agent costs on WATI, AiSensy and Interakt →
FAQ
Questions we get before every demo
Does ChatFlow work with my existing WhatsApp Business number?
Yes. ChatFlow connects to your existing WhatsApp Business number — you keep the same number your customers already know. Setup is a QR code scan. No porting, no new number, no disruption to existing conversations.
What if I'm not technical? Do I need a developer?
No developer needed — ever. ChatFlow is designed for business owners and operators, not engineers. You set up automation rules using a visual builder with no code. Our team also walks you through setup on your first onboarding call. If you can use WhatsApp, you can use ChatFlow.
How is this different from hiring a WhatsApp support person?
A support hire costs ₹15,000–30,000/month, works 8 hours a day, takes sick leave, and still can't reply in under 3 seconds at scale. ChatFlow handles an unlimited number of conversations simultaneously, 24/7/365. Your team handles conversations that genuinely need a human — ChatFlow handles everything else, for a fraction of the cost.
How long does setup actually take?
Most businesses are live within 20 minutes: connect your WhatsApp Business number (~2 min), set your first automation rules using our visual builder (~10 min), test with a real message and go live. Our onboarding team is also available on your first call to build your flows with you.
Is my data secure? Who can see my WhatsApp messages?
Your data is encrypted in transit and at rest. We do not sell, share, or use your conversation data for any purpose other than running your automation flows. ChatFlow operates via the official WhatsApp Business API, which is Meta-approved. Only you and your authorised team members have access to your conversation history.
Can I change plans or cancel later?
Yes. Every plan starts with a 30-day free trial — no card needed. When it ends you move to the free plan (1 user, shared inbox, 100 AI replies a month) unless you upgrade. You can upgrade, downgrade, or cancel anytime from your dashboard, and 18% GST is added at checkout. No setup fees, no hidden charges, no long-term contracts.
Have a question we haven't answered? Ask us on WhatsApp →
About Novynix
A software company focused on what actually matters.
Novynix is an AI automation company building the complete toolkit for growing businesses in India. Our focus: replace the manual, repetitive work that drains teams and costs revenue — starting with the channel where most customers already are.
ChatFlow is our flagship product: AI-powered WhatsApp automation that replies, qualifies and books appointments. We're building a full suite — LeadFlow, DeskFlow, MailFlow, InsightFlow, and more — each product designed to work independently, and better together under one platform.
ChatFlow
Auto-reply, qualify leads, and book appointments — 24/7, in under 3 seconds. Your first AI-powered sales and support channel.
LeadFlow
AI-powered CRM & sales pipeline
DeskFlow
Omnichannel support desk
Your next customer is messaging you right now.
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